FAQs

1. What products do you offer?

We offer a wide range of stationery, school supplies, gifts, art materials, and lifestyle accessories, including bags, drinkware, lunch boxes, and more. Our collection is regularly updated with fresh and creative items.

2. How can I place an order?

You can place your order directly through our online store. Simply browse our products, add your favorite items to the cart, and proceed to checkout. It’s quick, secure, and easy!

3. Do you deliver nationwide?

Yes! We deliver all across Pakistan, so you can shop from anywhere and have your order conveniently delivered to your doorstep.

4. How long does delivery take?

Delivery usually takes 3–7 working days, depending on your location. Orders in major cities may arrive sooner.

5. What payment methods do you accept?

We accept Cash on Delivery (COD) and online bank transfers. Details are provided at checkout for your convenience.

6. Can I return or exchange a product?

Yes, we offer a 7-day return policy. Items must be unused, in their original condition and packaging. 

7. How can I contact customer support?

You can reach us at Smbyhinafahad@gmail.com or through our Contact Us page. Our team is always ready to help with your queries or concerns.

8. Do you offer bulk or wholesale orders?

Yes, we do! For bulk or corporate orders, please contact us directly via email for pricing and customization options.

9. Are your products suitable for gifting?

Absolutely! Many of our items are perfect for gifts. You can find a variety of gift-worthy stationery and accessories suitable for students, teachers, and professionals.